Privacy Policy
This privacy policy sets out how Crux Puzzles Ltd, trading as Cascade Juggling uses and protects any information that you give Cascade Juggling when you use this website. Cascade Juggling is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Cascade Juggling may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- name
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
For the exhaustive list of cookies we collect see the List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@cascadejuggling.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Cascade Juggling, 6 Carron Place, Edinburgh, EH6 7RE.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Terms and Conditions
Before using the website we suggest you read fully our terms and conditions. By using the website you are consenting to the terms set out herewith.
Content
All content on the website is as accurate as possible but Cascade Juggling cannot be held responsible for inaccuracies or omissions.
Whilst all efforts are made to ensure stocks are always held, we may rarely delay in fulfilling orders, in this instance full explanation will be conveyed to customers at the earliest possible time. Product prices are fully inclusive of delivery, we reserve the right to change this at a future date. Prices are honoured at the time of purchase but may be subject to variation without notice. All content on the site is protected under copyright. Use without permission will cause a violation of international copyright law and Cascade Juggling will pursue matters to their full extent. If you would like to use any materials on the site please get in touch with us first. While every care is taken to ensure the appropriateness of uploaded content Cascade Juggling cannot be held responsible for any views or content expressed in the hosted videos and photographs which may be considered offensive, misleading or in any other way inappropriate.
Disclaimer
The use of some products on this website may be dangerous and can result in serious injury or death. Cascade Juggling take no responsibility for any such accidents, injuries or death arising from the use of any such products. By purchasing you are responsible for assessing your proficiency in the use of the prop and it is recommended practice with non-dangerous props is undertaken before progressing.
All use of products bought from this website are done so at your own risk.
For the purchase of fire products and other products deemed dangerous you must be 18 years of age or older. Any purchases or use of such items by persons under the age of 18 must be done so under the supervision of a responsible adult.
It is the responsibility of the owner to purchase the appropriate insurance for their needs when using dangerous props.
We endeavour to provide as much support as possible and should you be in need of advice please contact us.
Privacy
Any information received by Cascade Juggling is used solely for the purpose of supplying equipment and will not be passed to any third parties except for the facilitating of payment processing and delivery booking.
Payments are processed securely by PayPal.
We do not store credit card details nor do we share customer details with any 3rd parties.
Returns
Ownership of products transfers to customer upon receipt of delivery. Delivery will be carried out to the provided address at purchase, the responsibility for the accuracy of which lies with customer. Any damage resulting from transit should be noted with courier and conveyed to Cascade Juggling as soon as possible. Products may be returned for a refund within 30 days provided they are in re-saleable condition as received. Faults of products are covered for a period of 12 months from date of receipt.
None of the above affects your statutory rights.
If you have any concerns or enquiries concerning the terms and conditions set out here or any other matters please contact us here.
